FREQUENTLY ASKED QUESTIONS

Appointments may be scheduled online 24-hours in advance of the appointment time.

We gladly welcome walk-in appointments during shop hours.

If you have trouble scheduling or have questions, call us at 614.396.2199.

Gift cards are available in any increment in the shop and online.

Online gift cards can be sent electronically at any time. If the standard mail delivery option is selected, delivery time is 7-10 business days.

Gift cards never expire. For balance inquiries, visit royalrhinoclub.com or call 614.396.2199.

Gift cards are redeemable for merchandise or services up to the balance available. Gift card must be presented at time of payment. Card is not refundable and not redeemable for cash or credit. Cannot be duplicated if lost, stolen or destroyed. Gratuities are not included.